All technology is subject to what is known as “planned obsolescence”—a design strategy where devices are intentionally made with a limited lifespan . This approach encourages consumers to replace, rather than repair, their devices. Features like non-removable batteries, sealed components, or soldered memory make repairs difficult or impossible for most users, driving continuous sales of new products.
Electronics, including computers, contain harmful materials such as lead, zinc, nickel, barium, and chromium, along with flame retardants. When e-waste is incinerated, these toxic chemicals are released into the atmosphere, and when disposed of in landfills they can leach into groundwater, posing risks to humans, wildlife and the environment.
About Cyber Sunshine Labs LLC
Founded in 2023, CSL LLC was born from a simple idea; "waste not, want not”. Every device we repair not only extends its useful life but also reduces the amount of electronic waste that ends up in landfills. We firmly believe in empowering consumers with the right to repair their own devices, promoting both environmental sustainability and personal choice. The decision to upgrade should be up to you, not up to a company. If we collectively prevent even a small portion of electronics from entering the waste cycle for a few more years, it will not only contribute to a greener future but also allow us to offer a value option to our customers when purchasing refurbished electronics.
Our Vision
Our vision is to provide you the most value for your dollar when purchasing new or pre-owned electronics. We strive to simplify complex IT issues, making them accessible and easy to understand. Our user-friendly website and straightforward services are designed to prioritize your needs, delivering clear, value-driven solutions.
Our Guarantee
We offer a 30-day money-back guarantee on every device we sell, regardless of value, to ensure your complete satisfaction. Additionally, we offer a 1-year warranty on all upgrades, repairs, and services performed. Whether you need device repairs, expert advice, or other IT support, our experienced technicians are dedicated to providing exceptional service and support.
Our Service Portfolio
We cover a full spectrum of IT services and needs, from computer repairs and sales to software sales and consulting. We specialize in cyber security, software and repairs but we have experience in most things electronic. Our mail-in service ensures that you can receive support even if you cannot visit us in person. Whether it’s troubleshooting a computer issue, repairing an older machine, setting up a new device or simply answering a few IT questions, we offer everything in one location.
Our Approach to Customer Care
We believe that outstanding service continues even after the job is done. That’s why we’re here for you 24/7, ready to support you via phone and email. We also provide a written guarantee to give you complete peace of mind. With each of our technicians bringing an average of 10 years of IT experience, you can trust that we’re well-prepared to handle any challenge that comes your way.
Our Commitment to Sustainability
At Cyber Sunshine Labs, we are foremost a technology company with a strong commitment to sustainability. One of our primary goals is to prevent functional machines from being discarded due to age. Each unit undergoes a rigorous diagnostic process, including a detailed cleaning and inspection to evaluate its repairability. Devices that pass this assessment receive repairs to restore them to OEM (Original Equipment Manufacturer) specifications. We then evaluate the device’s long-term viability and enhance its performance by upgrading its hardware or installing a newer operating system. This not only enhances the device's performance but also maximizes its value by significantly extending its lifespan .
Our Future
Looking forward, our goal is to expand our range of services to better meet the needs of our customers. Long term, we envision opening a storefront and hiring a dedicated team to enhance our emergency capabilities with a mobile response service. To reach these goals, we’re focused on increasing sales, boosting output, and adapting to technological advancements. As technology evolves, we’re committed to evolving alongside it. Ultimately, our aspiration is to outshine any other repair shop by delivering exceptional job performance and customer satisfaction for a lower cost.
- The Cyber Sunshine Labs Team